Registration of powers of attorney: Could you claim a refund?

Individuals who applied to register a lasting or enduring power of attorney between 1 April 2013 and 31 March 2017 are now entitled to apply for a partial refund of the registration fee.

The Office of the Public Guardian, which registers powers of attorney, is only entitled to charge registration fees to meet its operational costs.  As these costs decreased over recent years without a corresponding drop in fees until April 2017, many people may have overpaid to register an enduring or lasting power of attorney.  Where the power of attorney was registered between 1 April 2013 and 31 March 2017, those people are now being offered the chance to apply for a partial refund of between £34 and £54 per power of attorney registered (depending on the date registered).  If a reduced registration fee was paid originally, only half the standard refund amount will be paid.

Either the person who made the power of attorney (the donor) or the person they appointed (the attorney) can make the claim, but the money will only be paid to a UK bank account in the donor’s name.  In most cases, the claim can be made online and should take less than 10 minutes. For more complex cases, or where it is not possible to use a computer for any reason, a telephone helpline can be contacted.  Whatever method is used, the process has been designed and tested to ensure it is as straightforward and user friendly as possible, to avoid the need for people to seek professional assistance.   Only one claim needs to be made per person and the Office of the Public Guardian will find any powers of attorney registered by that person in the relevant period.  Relevant individuals have until 31 January 2021 to make the claim.

For full details and guidance on making a claim for a partial refund, go to:


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