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Consumer Protection
  1. Consumer Protection

    We have experience advising clients on a range of consumer protection issues and have worked with clients from a variety of sectors, including food and drink, retail and charities on how to comply with their obligations.

    Our work includes advising on:

    • Compliance with consumer protection regulations when selling online, from advising on the customer journey to preparing sales terms
    • The impact of the Consumer Contracts Regulations on sales to consumers
    • Consumer credit legislation, including the Consumer Credit Act 1974 and preparing regulated agreements
    • Marketing, advertisements, competitions, free prize draws and other sales promotions aimed at consumers
    • Enforcement action under consumer protection legislation including by the OFT (now the CMA), Trading Standards and Local Authorities

     

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